Privacy Policy
Last updated: July 2026
1. Data Controller
Ingreda Group ("Ingreda") is responsible for the personal data collected through this website and its contact, quote and supplier registration forms.
2. Data We Collect
We collect: name, company, position, email, phone, WhatsApp, country, city, industry, ingredient of interest, volume, presentations, required certifications, comments and, when attached, files. We may also record technical metadata (origin URL, UTM parameters, date and time, anonymized IP) for analytics and security purposes.
3. Purpose
We use the data to manage commercial requests, prepare quotes, evaluate and contact suppliers, send technical documentation, improve the service, prevent fraud and meet legal obligations.
4. Legal Basis
Processing is based on the data subject's consent when submitting the form, on pre-contractual or contractual measures and, where applicable, on legitimate commercial interests.
5. Retention
We retain data for as long as necessary to handle the request and, thereafter, for legally required periods.
6. Recipients
Data may be shared with suppliers, manufacturers and logistics partners to the extent necessary to process a quote or operation, and with service providers (CRM, email, analytics) under confidentiality agreements.
7. Your Rights
You may exercise your rights of access, rectification, erasure, objection, restriction and portability by writing to our commercial email. Providing data in mandatory fields is necessary to handle the request; refusal will prevent us from managing it.
8. Security
We apply reasonable technical and organizational measures to protect data. Keys and secrets are managed exclusively in the backend.
9. Changes
We may update this policy. The "last updated" date indicates the current version.
10. Disclaimer
The information published is for informational purposes only and does not constitute a contractual specification, regulatory recommendation or guarantee of fitness for a particular application. The customer is responsible for validating each ingredient in its formulation, process, market and regulatory framework. Specifications, certifications and availability may vary by manufacturer, plant, batch and country of origin.